Last Updated: January 2026

Ez77 Privacy Policy — Our Firm Commitment to Protecting Your Personal Information

Your data belongs to you. ez77 We believe protecting every player's personal information is our highest responsibility. This page clearly explains what data we collect, how we use it, and how we keep it secure.

Effective Date: January 1, 2026
How We We Protect Your Data

A quick overview of the key pillars of ez77's Privacy Policy.

SSL Encryption

All your data is protected with 256-bit SSL encryption — on every transaction and login session.

Secure Data Storage

Your personal information is stored on encrypted servers and protected against unauthorized access.

Not Sold to Third Parties

Your information is never sold or rented to third parties — that is our strict policy.

KYC Verification

The identity verification process is carried out solely to protect your account and prevent fraud.

Right to Erasure

You can request the deletion or correction of your personal information at any time.

Marketing Opt-Out

You can opt out of promotional emails or notifications at any time with ease.

1
Introduction & General Information

ez77-'s trust in you is our greatest asset . This Privacy Policy explains how ez77 What information is collected when you use the platform, how it is used, who it may be shared with, and what measures we take to keep your data secure.

This Privacy Policy ez77-'s website, mobile app, and all digital services. By registering or continuing to use our platform, you agree to this Privacy Policy.

Our Core Commitments

We will never sell your personal information to third parties. Your data is used solely to provide you with better service and to keep your account secure.

This policy has been developed with Bangladeshi players in mind and follows international data protection standards. Our Terms and Conditions and Responsible Gaming PolicyReading this document alongside it will give you the complete picture.

2
What Information We Collect

ez77 Only the data that is strictly necessary is collected. We do not seek unnecessary or excessive personal information. The data we collect falls into three main categories:

Data Type Example Reason for Collection
Identity Information Full name, date of birth, national ID number KYC Verification & Age Confirmation
Contact Information Email, mobile number Account Security & Communication
Financial Information BKash/Nagad number, transaction history Payment Processing & Anti-Money Laundering
Technical Information IP address, browser, and device information Security & Fraud Detection
Gaming Information Bet history, gaming sessions, preferences Service Improvement & Responsible Gaming

We also collect certain information automatically when you use our platform — such as login time, session duration, and most-visited pages. This data is used to improve the user experience.

3
How We Use Your Information

Collected data is used solely for specific and legitimate purposes. ez77 In accordance with your privacy preferences, your information is used for the following purposes:

  • Account management: To support registration, login, password reset, and overall account security.
  • Payment Processing: To process deposit and withdrawal transactions and prevent fraud.
  • Verification: To complete the KYC process and comply with Anti-Money Laundering (AML) policy.
  • Customer Support: To resolve your issues and answer your questions.
  • Promotions: To send you relevant offers and bonus information, subject to your consent.
  • Responsible Gaming: To monitor your gaming patterns and identify potential issues early.
  • Platform Improvement: To analyze user experience and improve service quality.
  • Legal obligations: To meet regulatory requirements and fulfill legal obligations.
Important Notice

We never use your information for profiling or automated decision-making that could negatively affect your rights.

4
Data Sharing & Third Parties

ez77 Your personal information is never sold to third parties. However, data may be shared in the following limited circumstances:

  • Payment Processors: Payment gateways like bKash, Nagad, and Rocket receive the necessary information to process transactions.
  • Security Providers: Limited data may be shared with specialist firms for fraud detection and cybersecurity purposes.
  • Legal Authority: Information must be disclosed when required by a court order or a lawful request from a law enforcement agency.
  • Auditor: Certain information may be provided to regulatory authorities during audits to maintain our gaming license.

Strict confidentiality agreements are in place with every third party, and they may only use data for the specified purpose. ez77- cannot share your information with anyone else without authorization.

International Data Transfers

Should your data ever need to be transferred to servers in another country, strict international data protection standards will be followed.

5
Data Protection Measures

ez77 We use industry-leading security technology to protect your information. The core layers of our security framework are:

  • 256-bit SSL/TLS Encryption: Every data transmission is encrypted, preventing any interception in transit.
  • Encrypted Database: All personal data stored on our servers is kept in an encrypted state.
  • Two-Factor Authentication (2FA): An extra layer of security when accessing your account.
  • Firewall & DDoS Protection: Advanced technology to protect the system against external attacks.
  • Regular Security Audits: Regular security audits conducted by third-party specialists.
  • Restricted Access: Only authorized personnel may access data on a need-to-know basis.

That said, no system on the internet is 100% secure. We strongly encourage you to stay vigilant — use a strong password and never share your login credentials with anyone.

6
Cookie Policy

ez77 The platform uses cookies to enhance your browsing experience and maintain service quality. The different types of cookies and their purposes are described below:

You can turn off optional cookies at any time from your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

7
Your Data Rights

ez77- as a player, you have the following rights regarding your personal information:

  • Right to Access: You can request to know what information we hold about you.
  • Right to Rectification: You may request corrections to any inaccurate or outdated information.
  • Right to Erasure: Under certain circumstances, you may request that your data be deleted.
  • Right to Restrict Processing: In certain cases, you may restrict how your information is used.
  • Data Portability: You can receive a copy of your data in a machine-readable format.
  • Right to Object: You may object to your data being used for marketing purposes.
  • Right to Withdraw Consent: You may withdraw any consent you have previously given at any time.
Contact Us to Exercise Your Rights

Contact our support team for any data-related requests. We will respond within 30 business days.

8
Data Retention Period

We do not retain any information longer than necessary. However, certain data must be kept for a specified period due to legal obligations:

Data Type Retention Period Reason
Account Information 5 years after account closure Legal Obligations
Transaction Records 7 Years AML & Tax Policy
KYC Documents 5 years after account closure Regulatory Requirements
Gaming Log 3 Years Dispute Resolution
Support Conversations 2 Years Service Improvement
Marketing Data Until opt-out Your Consent

Once the retention period expires, data is securely deleted or anonymized so that individuals can no longer be identified.

9
Protection of Minors

ez77 strictly prohibits use of the platform by anyone under 18. We do not knowingly collect personal information from minors.

  • Age verification is mandatory at the time of registration.
  • Age verification during the KYC process is done using a National ID or birth registration.
  • Accounts are suspended immediately in cases of suspected misuse.
  • If any minor's data is collected inadvertently, it will be deleted as soon as we become aware.
A Note to Parents

If your child has accidentally registered on this platform, please notify our support team immediately. We will take prompt action.

10
Privacy Policy Updates

ez77 reserves the right to update this Privacy Policy as needed. If changes are made, we will notify you in the following ways:

  • A notification will be sent to your registered email.
  • A notice will be displayed when you log in to the platform.
  • The "Last Updated" date at the top of this page will change accordingly.

For significant changes, at least 14 days' notice will be given before they take effect. Continuing to use the platform after any changes are made will be considered acceptance of the updated policy.

11
Contact & Complaints

If you have any questions, concerns, or complaints about our Privacy Policy, please get in touch. Our dedicated privacy team is ready to assist you with any inquiries.

Email Support

[email protected] — responses are typically sent within 24 hours.

Live Chat

Log in to the platform and chat with us via Live Chat — available 24/7.

If you are not satisfied after contacting us, you may file a complaint with the relevant regulatory authority. We do hope, however, that any issues can be resolved through direct communication.

Your Data Is Safe — Right Now Play with Peace of Mind

Your privacy is our top priority at ez77. Join our secure platform and get started today with a welcome bonus.

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